Terms & Conditions

Last updated: August 2026

These Terms & Conditions ("Terms") govern the catering and event management services provided by RBURG Services LLC ("RBURG Services", "we", "us", or "our") and the use of our website. By requesting a quote, booking a service, or using this website, you ("the Client" or "you") agree to these Terms.

1. Agreement to Terms

These Terms, together with any written quote, proposal, or event agreement we provide, form the entire agreement between you and RBURG Services. If any part of a signed event agreement conflicts with these Terms, the event agreement controls for that event.

2. Our Services

RBURG Services provides catering and event management services, which may include menu planning, food preparation and delivery, buffet and plated service, staffing, tabletop rentals, beverage service setup, and event coordination. The specific services for your event are those listed in your written quote or proposal.

• All packages are offered on a one-time, per-event basis. We do not provide subscription or recurring-billing services.
• Package guest counts are starting points; final scope and pricing are confirmed in your quote.

3. Bookings, Quotes & Deposits

• Quotes are valid for 14 days from the date issued unless stated otherwise.
• A booking is confirmed only when we receive your signed agreement (where applicable) and the required deposit.
• A non-refundable deposit of 30% of the total is due to reserve your event date. Dates are held on a first-come, first-served basis and are not guaranteed until the deposit is received.

4. Payment

• The remaining balance is due no later than 7 days before the event date, unless otherwise agreed in writing.
• Accepted payment methods will be listed on your invoice.
• For bookings made within 7 days of the event, full payment is due at the time of booking.
• Late or unpaid balances may result in cancellation of service without refund of the deposit.
• Any applicable taxes, delivery fees, gratuities, or add-ons will be itemized on your invoice.

5. Menus, Guest Counts & Changes

• A final guaranteed guest count is required at least 7 days before the event. This count is the minimum you will be charged for.
• Increases to guest count or menu after this deadline are subject to availability and additional charges.
• Menu substitutions may be necessary due to seasonal availability; we will use ingredients of equal or greater quality where possible.

6. Client Responsibilities

• Provide accurate event details, including venue access, timing, power, and space for setup.
• Ensure the venue permits outside catering and obtain any required permits or approvals.
• Be responsible for the conduct of your guests and for any damage caused by guests to our equipment.

7. Food Safety & Allergies

We take food safety seriously and prepare food following applicable health standards. You are responsible for informing us of any allergies or dietary restrictions in advance. Our kitchen handles common allergens, and while we take reasonable precautions, we cannot guarantee an allergen-free environment. Leftover food handling and storage after service is the Client's responsibility once service concludes.

8. Cancellations & Refunds

Cancellations, rescheduling, and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, RBURG Services' total liability arising from any event or service shall not exceed the total amount paid by the Client for that event. We are not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Force Majeure

We are not responsible for failure or delay in performance caused by events beyond our reasonable control, including but not limited to severe weather, natural disasters, fire, utility or supply failures, labor disruptions, government orders, or public health emergencies. In such cases we will work with you in good faith to reschedule where possible.

11. Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of RBURG Services LLC or its licensors and may not be reproduced without permission. Photographs we take at events may be used for our portfolio and marketing unless you request otherwise in writing.

12. Governing Law

These Terms are governed by the laws of the State of Ohio, USA, without regard to conflict-of-law principles. Any disputes shall be handled in the courts located in Ohio.

13. Changes to These Terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to your event. Continued use of our website or services constitutes acceptance of the current Terms.

14. Contact Us

Questions about these Terms? Contact us at info@rburgservicesllc.us or +1 216 628 3066, or write to 308 C DR NE, Warren, OH 44484.